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Business Desk With Laptop and Coffee

THE SERVICE WE PROVIDE

The Principles of Center-Desk

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BUILD THE RELATIONSHIP

Your time is too valuable to commit to a lengthy and costly program that doesn't fit with your goals.  At Center-Desk, we believe in first seeing if we are a fit and even testing ideas out before talking cost.

  • No-cost 1-hour discovery sessions to get to know each other

  • See where you are with your team or as a developing leader

  • Try some new ideas and discuss how they're working

Shop Owner on Phone

IDENTIFY YOUR GOALS

Many organizations suffer because they don't identify what they want.  They never reach their goals because they don't really have any!  Center-Desk believes in establishing goals for the team, and just as important for your individual team members realizing they might not be perfect and need to change.  The bottom line is you need some sort of target to see if you are improving.  Examples of goal setting:

  • Revenue and profitability

  • Project completion

  • Lead time improvements

  • Quality improvements

  • Individual development

  • Leadership development & succession planning

  • Increasing billable utilization

Brainstorming

WORK TOGETHER AND ASSESS PROGRESS

This is the long haul.  Many aspects of business and leading teams are simple in concept but difficult in execution.  At Center-Desk, we never take for granted how much effort it is to lead well.  People are complex and multi-faceted.  Good leaders are constantly tuned-in and watching out for the well-being of their people.  This job is never done!​

  • Implement personnel evaluation 

  • Regularly assess group performance metrics

  • Identify projects needed to improve business performance

  • Identify your next generation of leaders and start preparing them

  • Systematically address performance issues

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Casual Business Meeting

REFINE OUR PLAN - EXPAND AND GROW

As you experience great success, Center-Desk wants to keep you moving forward and expanding.  And since this success will come in many different forms, we'll need to adjust to your future needs.  Center-Desk will be your partner for the future in whatever form needed.  It's just a matter of time before you are there!

  • Establish leadership programs for your team

  • Coaching for your new and aspiring leaders

  • Discuss your professional challenges in leading a growing organization

  • Draft strategy

Business Meeting
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