THE SERVICE WE PROVIDE
The Principles of Center-Desk
​
BUILD THE RELATIONSHIP
Your time is too valuable to commit to a lengthy and costly program that doesn't fit with your goals. At Center-Desk, we believe in first seeing if we are a fit and even testing ideas out before talking cost.
No-cost 1-hour discovery sessions to get to know each other
See where you are with your team or as a developing leader
Try some new ideas and discuss how they're working
IDENTIFY YOUR GOALS
Many organizations suffer because they don't identify what they want. They never reach their goals because they don't really have any! Center-Desk believes in establishing goals for the team, and just as important for your individual team members realizing they might not be perfect and need to change. The bottom line is you need some sort of target to see if you are improving. Examples of goal setting:
Revenue and profitability
Project completion
Lead time improvements
Quality improvements
Individual development
Leadership development & succession planning
Increasing billable utilization
WORK TOGETHER AND ASSESS PROGRESS
This is the long haul. Many aspects of business and leading teams are simple in concept but difficult in execution. At Center-Desk, we never take for granted how much effort it is to lead well. People are complex and multi-faceted. Good leaders are constantly tuned-in and watching out for the well-being of their people. This job is never done!​
Implement personnel evaluation
Regularly assess group performance metrics
Identify projects needed to improve business performance
Identify your next generation of leaders and start preparing them
Systematically address performance issues
​
REFINE OUR PLAN - EXPAND AND GROW
As you experience great success, Center-Desk wants to keep you moving forward and expanding. And since this success will come in many different forms, we'll need to adjust to your future needs. Center-Desk will be your partner for the future in whatever form needed. It's just a matter of time before you are there!
Establish leadership programs for your team
Coaching for your new and aspiring leaders
Discuss your professional challenges in leading a growing organization
Draft strategy